Terms & Conditions
Innovation Rise Solutions Last updated: 14 June 2026
These Terms & Conditions ("Terms") govern your access to and use of the website innovationrisesolutions.com (the "Site") and any services, deliverables, audits, software, automations or consultations provided by Innovation Rise Solutions LLC, trading as Innovation Rise Solutions ("Innovation Rise Solutions", "we", "us", "our"), a software studio registered at Sharjah Publishing City, Sharjah, United Arab Emirates under 2113078.
By accessing the Site, booking a call, requesting a quote, or engaging us for any service, you ("Client", "you") agree to be bound by these Terms. If you do not agree, do not use the Site or our services.
1. Definitions
- "Services" means any work we perform, including but not limited to Vibe Audit, Security Assessment, Security Fixing, custom CRM development (Rise CRM), web development (Rise Web), automations (Rise Flow), AI automations, API integrations, prop trading and prop betting infrastructure, landing pages, growth and commerce work, and related consulting.
- "Deliverables" means the code, reports, designs, configurations, documentation and other materials we produce for you under an engagement.
- "Engagement" means a specific assignment defined in a proposal, statement of work, quote, order form or written agreement ("SOW").
- "Client Materials" means any code, data, credentials, systems, accounts, infrastructure, content or information you provide or grant us access to.
2. Scope and acceptance
2.1 These Terms apply to the Site and to all Services unless expressly superseded by a signed SOW or master services agreement. In the event of conflict, a signed SOW prevails over these Terms; these Terms prevail over any marketing material on the Site.
2.2 Figures, metrics and statements on the Site (for example "0 CVE after fix", "48–72h", "4.9 rating", performance scores) are indicative of past or typical outcomes, are provided for information only, and do not constitute a contractual guarantee of any specific result.
2.3 We may update these Terms from time to time. The version in force is the one published on the Site at the date you place an order or accept an SOW.
3. Services and proposals
3.1 Each Engagement is scoped individually. No off-the-shelf packages are sold; deliverables, timelines and fees are defined in the applicable SOW.
3.2 Quotes are valid for the period stated in them or, if none is stated, for 30 days. A quote becomes binding only upon written acceptance by both parties and (where applicable) payment of the agreed deposit.
3.3 Timelines (including the indicative "48–72h" audit turnaround and weekly release cadence) are estimates given in good faith and depend on the timely cooperation of the Client. Delays caused by the Client, by third parties, or by incomplete or inaccurate Client Materials extend our timelines accordingly.
4. Client responsibilities
You agree to:
4.1 provide accurate, complete and lawful information, Client Materials and access in a timely manner;
4.2 nominate a responsive point of contact with authority to make decisions and approvals;
4.3 hold and maintain all rights, licenses, consents and permissions necessary for us to perform the Services, including the right to authorise us to access, test, modify and remediate the relevant systems;
4.4 maintain your own backups of code, data and systems before and during any Engagement; and
4.5 comply with all laws applicable to your business and use of the Deliverables.
5. Security testing authorisation
5.1 Authorisation. You expressly authorise us to perform the agreed security testing, assessment, review and remediation on the systems, applications, repositories and infrastructure identified in the SOW. You warrant that you own those systems or are fully authorised by the owner to grant this permission.
5.2 Scope only. We will only test within the agreed scope. You are solely responsible for ensuring that any third-party providers (hosting, cloud, payment processors, etc.) permit such testing where their authorisation is required.
5.3 Inherent risk. Security testing may, despite reasonable care, affect the performance or availability of systems. You accept this risk and confirm that you have appropriate backups and a maintenance window where needed.
5.4 No absolute security. Security assessments are point-in-time and based on the information, access and scope available to us. We do not and cannot guarantee that all vulnerabilities will be identified, that systems are or will remain free of vulnerabilities, or that they cannot be compromised. No statement by us (including "0 CVE") constitutes a warranty of absolute security.
6. Deliverables, intellectual property and ownership
6.1 Your ownership, no lock-in. Subject to full payment of all sums due, we assign to you the intellectual property rights in the custom Deliverables created specifically for you under the relevant SOW. You receive the code, the infrastructure access and the keys, consistent with our "zero lock-in" approach.
6.2 Pre-existing and background IP. We retain all rights in our pre-existing materials, tools, methodologies, frameworks, libraries, know-how and reusable components ("Background IP"). To the extent Background IP is embedded in a Deliverable, we grant you a perpetual, non-exclusive, worldwide licence to use it as part of that Deliverable.
6.3 Third-party and open-source components. Deliverables may incorporate third-party or open-source software licensed under their own terms, which you agree to comply with.
6.4 Portfolio. Unless agreed otherwise in writing, we may reference the existence of an Engagement and display non-confidential, anonymised examples of our work for portfolio and marketing purposes.
7. Fees and payment
7.1 Payment is upfront. All payments are due in advance. Work begins only once payment (or the agreed upfront portion) has been received in full. Fees, currency and any milestone structure are set out in the SOW, but no Services are performed, scheduled or delivered on credit unless we have expressly agreed otherwise in writing.
7.2 Invoices are payable within 7 days of issue unless otherwise agreed. Late payments may accrue interest at the maximum rate permitted by law and we may suspend Services until payment is received.
7.3 All fees are exclusive of applicable taxes, duties and processing fees, which you are responsible for.
7.4 Where we integrate or facilitate payment processors (e.g. Stripe, Adyen, Checkout.com, Mollie, crypto) or implement Merchant-of-Record flows, you remain solely responsible for your own tax, regulatory, chargeback and settlement obligations unless a separate written agreement states otherwise.
7.5 Chargebacks. If you initiate a chargeback, payment reversal or dispute on a validly invoiced payment instead of contacting us first, we will immediately suspend and stop all Services, work and deliverables, revoke access, and open a dispute case to contest the chargeback with evidence of agreement and delivery. All amounts remain due and non-refundable, and you will be liable for any related fees and recovery costs. See our Refund Policy for full details.
8. No refunds
All fees are non-refundable. Our Refund Policy, published on the Site, forms part of these Terms and is incorporated by reference. Please read it before placing an order.
9. Confidentiality
9.1 Each party shall keep confidential the other party's non-public information and use it only to perform or receive the Services. This is especially important for credentials, source code, vulnerabilities and audit findings.
9.2 We will not disclose your confidential information except to our team and subcontractors who need it (and who are bound by equivalent confidentiality obligations), or where required by law.
9.3 A separate non-disclosure agreement, where signed, supplements this clause.
10. Warranties and disclaimers
10.1 We warrant that the Services will be performed with reasonable skill and care consistent with professional industry standards.
10.2 Except as expressly stated in these Terms or an SOW, the Site, Services and Deliverables are provided "as is" and "as available", and we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, and absolute security.
10.3 We are not responsible for the lawfulness or regulatory compliance of your business model. For regulated verticals (including prop trading and prop betting), you are solely responsible for obtaining and maintaining all required licences, and for AML/KYC, gaming, financial-services, consumer and data-protection compliance. We provide software infrastructure, not licences or legal/financial advice.
11. Limitation of liability
11.1 Nothing in these Terms excludes liability that cannot be excluded by law (such as for fraud, or death or personal injury caused by negligence).
11.2 Subject to clause 11.1, we are not liable for any indirect, incidental, special, consequential or punitive damages, nor for loss of profits, revenue, data, goodwill or business, however arising.
11.3 Subject to clause 11.1, our total aggregate liability arising out of or in connection with an Engagement shall not exceed the total fees actually paid by you to us for that Engagement in the 12 months preceding the event giving rise to the claim.
12. Indemnity
You agree to indemnify and hold us harmless from any claims, losses, liabilities and costs arising from: (a) your use of the Deliverables; (b) Client Materials; (c) your breach of these Terms or of any law; or (d) your lack of authority to authorise the Services, including security testing.
13. Term and termination
13.1 Either party may terminate an Engagement for material breach not remedied within 14 days of written notice.
13.2 On termination, you shall pay for all Services performed and costs committed up to the termination date. Deliverables remain subject to the payment and IP provisions above. The no-refund provisions continue to apply.
13.3 Clauses that by their nature should survive termination (including confidentiality, IP, disclaimers, limitation of liability and indemnity) survive.
14. Third-party services
The Site and Deliverables may rely on or link to third-party services (e.g. Stripe, Supabase, Firebase, Netlify, Vercel, Cal.eu, Google Meet, MT5, analytics providers). We are not responsible for the availability, content or terms of those third parties.
15. Force majeure
We are not liable for any failure or delay caused by events beyond our reasonable control, including outages, attacks, acts of government, natural events, or failures of third-party providers.
16. Governing law and disputes
16.1 These Terms are governed by the laws of Emirate of Sharjah, United Arab Emirates, without regard to conflict-of-law rules.
16.2 The courts of Sharjah, UAE shall have exclusive jurisdiction, save that we may seek injunctive relief in any competent court to protect our confidential information or intellectual property.
17. General
17.1 If any provision is held unenforceable, the remaining provisions remain in effect.
17.2 No waiver is effective unless in writing. Failure to enforce a provision is not a waiver.
17.3 You may not assign these Terms without our written consent. We may assign or subcontract our rights and obligations.
17.4 These Terms, together with any SOW and the policies referenced, constitute the entire agreement between the parties.
18. Contact
Innovation Rise Solutions Email: [email protected] WhatsApp: +971 56 236 4355 Web: https://innovationrisesolutions.com